User Support Technician  

North York - ON, Ontario,CANADA

 Job id: HR# 18599
Posted by: MISSION CONTROL NOC AND HELPDESK SERVICES
Category:   IT & Web Design

Job Overview

  • Date Posted
    March 01, 2025
  • Expiration date
    March 01, 2026
  • Salary
    $31.00 to $33.00 hourly (To be negotiated) / 30 hours per Week
  • No. of positions
    1
 
 

Job Description

WORK LOCATION

1120 FINCH AVENUE WEST suite 104 North York, ON M3J 3H7

 

Overview

Languages

English

Education

  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • or equivalent experience

Experience

1 year to less than 2 years

On site

 Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Give access to computer networks
  • Report on the performance of computer systems and networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Perform Web-server backup and recovery operations
  • Provide customer service
  • Manage incidents

Employment groups 

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for persons with disabilitiesSupport for newcomers and refugeesSupport for youthsSupport for VeteransSupport for Indigenous peopleSupport for mature workersSupports for visible minorities

Who can apply for this job?

You can apply if you are:

  • a Canadian citizen
  • a permanent resident of Canada
  • a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

 

How to apply

By mail

1120 FINCH AVENUE WEST suite 104 TORONTO, ON M3J 3H7