Job Description

Located in downtown Vancouver, Westcanna is currently looking for a Retail Store Supervisor to join our team.

Duties and Responsibilities:

• Direct and supervise employees engaged in sales or cashier duties or performing services for customers;
• Independently assign employees to duties as required in the day-to-day operations;
• Provide excellent customer service by greeting and assisting customers, and
  responding to inquiries and complaints;
• Monitor sales activities to ensure that customers always receive satisfactory service and quality goods;
• Enforce safety,health, and security rules;
• Process payments via cash, credit or debit card and deal with returns of merchandise as per company rules & policies;
• Prepare End-of-Day reports for management, including daily sales volumes, product information, personnel matters such as staff endorsements, customer feedback and complaints; opening and closing operations;
• Facilitate customer returns and build customer retention by coaching new hires to remember guests’ names;
• Social media management;
• Responsible for Cannabis Registry accuracy and security of product displays;

Required Education & Experience;

• Minimum 1-2 years of experience in a similar position
• Completion of a high school diploma is mandatory;
  • Cannabis Sommelier Level 1, Expert Cannabis Concentrate course and Cannabis Consultant training courses are required;
  • A diploma or certificate in Business Administration or Graphic design is preferred;

Required Knowledge, Skills, & Abilities

• Excellent interpersonal, oral and written communications skills;
• Advanced English language knowledge;
• Graphic design skills preferred;
• Must be available to work evenings and weekends.
• Ability to multitask and work effectively

Pay Rate/ Salary:  $34.62 to $35 per hour

35 to 40 hours per week

If you meet the requirements of this position and wish to apply, please submit your resume and cover letter to ali.w@live.ca

Applicants are asked to apply based on the options above, phone calls will not be accepted.
This position is open to all qualified applicants & only those shortlisted will be notified.