Responsibilities

Tasks

• Coordinate the flow of information within the team
• Direct staff
• Evaluate daily operations
• Motivate staff
• Plan and control budget and expenditures
• Plan and organize daily operations
• Supervise other workers
• Establish and implement policies and procedures
• Record and prepare minutes of meetings, seminars and conferences
• Determine and establish office procedures and routines
• Schedule and confirm appointments
• Manage contracts
• Answer telephone and relay telephone calls and messages
• Oversee the analysis of employee data and information
• Answer electronic enquiries
• Compile data, statistics and other information
• Order office supplies and maintain inventory
• Greet people and direct them to contacts or service areas
• Set up and maintain manual and computerized information filing systems
• Type and proofread correspondence, forms and other documents
• Perform data entry
• Provide customer service
• Maintain and manage digital database
• Perform basic bookkeeping tasks
• Conduct performance reviews
• Supervise office and volunteer staff

Supervision

• Staff in various areas of responsibility